Privacy Policy

Effective Date:  7/21/2025
Graceville Storage Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including our website, rental agreements, and customer support channels.

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, driver’s license or ID number, and payment details when you rent a unit or make a payment.
   
• Payment Information: Credit card, debit card, or banking information for billing purposes.
   
• Account Information: Usernames, passwords, and security credentials (if applicable).
   
• Usage Information: Data collected automatically when you interact with our website, such as IP addresses, browser type, and cookies.
   

Your information is used to:

• Provide and manage storage unit rentals.
   
• Process payments and billing.
   
• Communicate with you about your account or services.
   
• Send updates, reminders, and promotional offers (only with your consent).
   
• Improve our services and website functionality.
   
• Maintain security and prevent fraudulent activity.
   

We do not sell your personal information. We may share your information only in the following cases:

• Service Providers: With trusted third parties who assist us in operating our business, such as payment processors or IT support.
   
• Legal Requirements: When required to comply with applicable laws, regulations, or court orders.
   
• Business Transfers: In the event of a merger, sale, or transfer of company assets.
   

We take reasonable technical, administrative, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

You may:

• Access and Update: Request access to or correction of your personal information.
   
• Opt-Out: Choose not to receive promotional emails by following the unsubscribe link included in our communications.
   
• Delete Account Information: Request that we delete your information, subject to legal or contractual retention requirements.
   

Our website may use cookies to enhance your browsing experience, analyze traffic, and improve services. You may disable cookies in your browser settings, though some features may not function properly.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

Our services are not intended for individuals under the age of 18, and we do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:   8506338007